How to Reply to an Email in Outlook 2019

How to Reply to an Email in Outlook 2019

Replying to an email in Microsoft Outlook 2019 is a straightforward process, but it’s important to approach it with a sense of professionalism and etiquette, especially in a business or formal setting. Here’s a detailed guide on how to effectively reply to an email using Outlook 2019, along with some tips on email etiquette.

Steps to Reply to an Email in Outlook 2019

  1. Open Microsoft Outlook 2019: Launch the application on your computer. Make sure you’re logged into the account from which you want to send the reply.
  2. Navigate to the Inbox: Click on the ‘Inbox’ folder in the left-hand pane to view your received emails.
  3. Select the Email: Browse through your emails and click on the one you wish to reply to. This will open the email in the reading pane.
  4. Reply Options:
    • Reply: Click the ‘Reply’ button (often represented by an arrow pointing left) in the toolbar at the top of the email. This option will allow you to reply only to the sender.
    • Reply All: If the email was sent to multiple recipients and you want to reply to all of them, click ‘Reply All’ (an icon with two arrows). Be cautious with this option to avoid unnecessary email clutter for people who may not need to be in the loop.
  5. Compose Your Reply: Once you click reply, a new message window will open with the sender’s address in the ‘To’ field (and other recipients if you chose ‘Reply All’). The subject line will be pre-filled with “RE:” followed by the original subject.
  6. Writing the Email:
    • Greeting: Start with a proper greeting. If it’s a formal email, use the recipient’s name with an appropriate title, like “Dear Mr. Smith,”.
    • Body: Write your message. Keep your tone professional and to the point. Address the points or questions raised in the original email.
    • Formatting: Use standard fonts and colours to maintain readability. Outlook 2019 provides formatting tools similar to those in Microsoft Word.
  7. Attachments (If Necessary): If you need to include any attachments in your reply, click on the ‘Attach File’ icon in the toolbar and select the file(s) you wish to attach.
  8. Review and Edit: Before sending, review your email for any spelling or grammatical errors. Ensure that your message is clear and concise.
  9. Send the Email: Once you are satisfied with your email, click the ‘Send’ button.

Email Etiquette Tips

  • Promptness: Try to reply to emails within a reasonable time frame, typically within 24 hours on business days.
  • Clarity: Be clear and concise in your communication. Avoid long-winded sentences that could confuse the recipient.
  • Tone: Maintain a professional tone, especially in business correspondence. Be polite and respectful.
  • Subject Line: Never change the subject line when replying, as it helps in keeping the email thread organized.
  • Confidentiality: Be cautious about sharing sensitive information. Double-check the recipient list before sending the email.
  • Signature: Use a professional email signature that includes your contact information and job title, if applicable.


Replying to an email in Outlook 2019 is a simple process, but it requires attention to detail and adherence to professional standards. By following these steps and maintaining proper email etiquette, you can ensure effective and efficient email communication. Remember, email is not just a tool; it’s often the first impression you make in a professional setting, so it’s important to get it right.


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