How to Set up a cPanel Email Account with Outlook 2019

26th November 2023

Setting up a cPanel email account in Microsoft Outlook 2019 is a common task for website developers and server administrators. It involves configuring Outlook to receive and send emails using an email account created in cPanel. Here’s a detailed guide on how to accomplish this, ensuring a seamless integration of your cPanel email with Outlook 2019.

cPanel Email Account: Ensure you have an active email account created in cPanel.
Outlook 2019 Installed: Have Microsoft Outlook 2019 installed on your computer.
Mail Server Details: Know your incoming (IMAP or POP3) and outgoing (SMTP) mail server details. These are typically found in cPanel under Email Accounts > Set Up Mail Client.

Step-by-Step Guide

1. Open Microsoft Outlook 2019

Launch Outlook 2019 on your computer.
If this is the first time you’re setting up an account, an email setup wizard will appear. If you already have an account set up, go to File > Add Account.

2. Enter Your Email Address

In the setup wizard, enter the email address you’ve created in cPanel.
Click Advanced options and check the box for Let me set up my account manually.
Click Connect.

3. Choose Account Type

Choose the type of email account you wish to set up – either IMAP or POP. IMAP is recommended as it keeps your emails synchronized across different devices.

4. Enter Server Settings

Now, enter the incoming and outgoing mail server settings:
- Incoming Mail (IMAP or POP3):
  - Server: Typically in the format mail.yourdomain.com
  - Port: 993 for IMAP (SSL) or 995 for POP3 (SSL)
  - Encryption method: SSL/TLS
- Outgoing Mail (SMTP):
  - Server: Same as the incoming server (mail.yourdomain.com)
  - Port: 465 (SSL) or 587 (TLS)
  - Encryption method: SSL/TLS or STARTTLS
Click Next.

5. Enter Password

Input the password for your cPanel email account.
Click Connect.

6. Complete the Setup

Outlook will now test the settings and attempt to log in to the mail server.
If everything is correct, you’ll see a success message. Click Done.

Additional Configuration (Optional)

Outgoing Server Authentication: Ensure that ‘My outgoing server (SMTP) requires authentication’ is checked. This is usually found in the account settings under the ‘More Settings’ or ‘Advanced’ options.
Customize Settings: You can further customize your email settings, such as how emails are downloaded, how often Outlook checks for new emails, and more.

Testing the Account

Send a test email from your newly set up account to ensure it’s working correctly.
Check if you can receive emails by sending one from a different email address.

Troubleshooting Common Issues

Incorrect Password: Double-check your email password. Reset it in cPanel if necessary.
Firewall or Antivirus Blocking: Sometimes, these can block Outlook’s connection to the server. Temporarily disable them to see if that’s the issue.
Incorrect Server Details: Verify that you’ve entered the correct server details. Check your cPanel or contact your hosting provider if unsure.

Conclusion

Setting up a cPanel email account in Outlook 2019 requires careful entry of server details and account credentials. By following these steps, you can successfully integrate your cPanel email with Outlook, allowing for efficient management of your emails directly from your desktop. Regularly update your Outlook and cPanel passwords to maintain security and ensure smooth operation of your email services.