Manage product reviews in Magento

This tutorial will show you how to manage product reviews in Magento

1) To manage product ratings, go to Catalog…

Manage product reviews in Magento

2) …then Reviews and Ratings… and click Manage Ratings

Manage product reviews in Magento

This is where you can view all of the ratings for products

Manage product reviews in Magento

3) To add a new rating, click this button

3) To add a new rating, click this button

4) Enter a title for the new rating

4) Enter a title for the new rating

5) Select where you want the rating to be visible

5) Select where you want the rating to be visible

6) Click Save Rating

The rating has been saved

The rating has been saved

7) To manage customer reviews, go to Catalog…

7) To manage customer reviews, go to Catalog...

8) …then Reviews and Ratings…

8) ...then Reviews and Ratings...

9) …Customer Reviews… and select Pending Reviews

9) ...Customer Reviews... and select Pending Reviews

When a customer writes a review for a product, it will show up below until you approve it

When a customer writes a review for a product, it will show up below until you approve it

10) Click on the review to see more information

This page will show you the name of the product reviewed, who reviewed it, information about the rating, and details about the review

This page will show you the name of the product reviewed, who reviewed it, information about the rating, and details about the review

11) Approve a review by selecting the option from the menu

11) Approve a review by selecting the option from the menu

12) Click Save Review

12) Click Save Review

The review has been saved and will now show up on the product page

The review has been saved and will now show up on the product page

13) To view all customer reviews, go to Catalog…

13) To view all customer reviews, go to Catalog...

14) …Reviews and Ratings…

14) ...Reviews and Ratings...

15) …Customer Reviews… and select All Reviews

15) ...Customer Reviews... and select All Reviews

This page will show all customer reviews regardless of their status

This page will show all customer reviews regardless of their status

This is the end of the tutorial. You now know how to manage ratings and reviews in Magento Commerce

Do you have any questions? Ask us in the forums ?

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