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How to send email in CubeCart

How to send email in CubeCart

This tutorial assumes you’ve already logged in to CubeCart

Let’s learn how to send email. Scroll down

1) Click Email Customers

1) Click Email Customers
1) Click Email Customers

2) Click Send Email

2) Click Send Email
2) Click Send Email

3) You can select formatting options if you wish. Click here when ready to type the email

3) You can select formatting options if you wish. Click here when ready to type the email
3) You can select formatting options if you wish. Click here when ready to type the email

4) Type your email’s body here and then scroll down
4) Type your email's body here and then scroll down

5) Type the Email Subject here
5) Type the Email Subject here

6) Type the Senders Name here
6) Type the Senders Name here

7) Type the Senders Email here
7) Type the Senders Email here

8) Click No
8) Click No

9) Click Send Email

That’s it! The email has been sent
That's it! The email has been sent

How to Send Emails in CubeCart

Step 1: Configure Email Settings

  • Log into CubeCart Admin Panel: Access the admin area using your CubeCart administrative URL.
  • Navigate to Email Settings: Go to Settings > Store Settings and click on the Advanced tab.
  • Choose an Email Sending Method:

    • PHP Mail: Utilises the server’s mail function.
    • SMTP: Sends emails via an external SMTP server (e.g., Gmail, Outlook).
    • Sendmail: Uses the server’s Sendmail program.
  • Enter SMTP Details (if using SMTP):
    • SMTP Host (e.g., smtp.gmail.com)
    • SMTP Port (e.g., 587 for TLS or 465 for SSL)
    • SMTP Username (your email address)
    • SMTP Password (email account password or app-specific password)
  • Test Configuration: Use the “Test Email” feature to ensure settings are correctly configured.

Step 2: Customise Email Templates

  • Access Templates: Navigate to the Email Templates section in the admin panel.
  • Edit Templates: Modify predefined templates for order confirmations, customer notifications, and more.
  • Save Changes: Customised templates will automatically be used for corresponding email triggers.

Step 3: Sending Emails

  • Automatic Emails: CubeCart automatically sends emails for events like:
    • Order Confirmations
    • Customer Registrations
    • Password Resets
  • Manual Emails: Send individual emails:
    • Go to the Customers section in the admin panel.
    • Select the customer(s) and click “Send Email”.
    • Compose your message and send.
  • Marketing Emails: Create and send bulk campaigns:
    • Navigate to Marketing > Email Campaigns.
    • Design the email and select recipients from your customer list.
    • Schedule or send the campaign immediately.

Tips for Effective Email Sending

  • Use a Professional Email Address: Use a domain-based email (e.g., info@yourdomain.com) for better deliverability.
  • Enable SPF, DKIM, and DMARC: Configure these DNS records to improve email authentication.
  • Monitor Deliverability: Regularly check email logs for errors or undelivered messages.
  • Test Frequently: Send test emails to verify functionality.
  • Use a Third-Party SMTP Service: Consider services like SendGrid, Mailgun, or Amazon SES for enhanced email performance.
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