Fix an inactive account in WHM

This tutorial will show you how to fix an inactive account in WHM

If an account’s information is removed from the Apache configuration files, it will be marked in cPanel as inactive. There is a tool in WHM that allows you to fix all inactive accounts.

1) Find the Account Functions.

fix an inactive account in WHM

2) Click Show Active and Inactive Accounts.

fix an inactive account in WHM

All accounts in the Apache configuration file will be listed here as an Active Domain. If there are any inactive domains, they should show up here, too.

fix an inactive account in WHM

3) To reactivate any inactive domains, click this link.

Apache’s configuration file, httpd.conf, has now been rebuilt to include any previously missing accounts.

Apache's configuration file, httpd.conf, has now been rebuilt to include any previously missing accounts.

This tutorial is now complete. You now know how to fix inactive accounts in WHM.

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